Key Relationship Manager

[rifat1814]

The user applies for a return and refund, the merchant agrees, the user makes an appointment for door-to-door pickup information, SF Express picks up the item at home, and the goods are mailed to the merchant. Result: The after-sales service score increased to about .5, and the order conversion rate increased by 5-; Review: Although the effect of this demand was good after it was launched, other problems also emerged. When the user research department did after-sales research later, there were still some users who reported that the platform did not support freight insurance. We were very confused, because many products clearly come with worry-free returns, and users can also actively purchase them.



Later, we invited some users to conduct indonesia phone number details qualitative research and found out that they didn’t know what worry-free returns were for, and thought that the products supported returns. Then we discussed with legal affairs, research and operations, and finally changed it to return shipping included. The effect was particularly good, and users did not give any feedback later. 10. Others Of course, we also met many other needs during this period: such as: Q&A, comments, related recommendations, evaluations, video explanations...If you are interested, I will share it step by step later..



. I's Chief Technology Officer ir ri shared I's latest progress in content media management, data privacy and security, as well as cooperation plans with l in the I dialogue at Johns Hopkins University. ri emphasized the importance of technical transparency and user control, and called for closer cooperation between government and enterprises to develop a flexible and effective regulatory framework. Recently, I ir ri held an I dialogue at Johns Hopkins University. ir ri emphasized that I is working to build a content media manager to ensure data transparency and user control. In addition, ri also talked about the cooperation with l.