The Challenge As fashion trends shifted

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How an online retailer doubled their order fulfillment speed twitter linkedin facebook The Company Online retail, particularly e-commerce, is experiencing significant growth. As of 2024, global retail e-commerce sales are expected to surpass 5.8 trillion euros and continue to rise annually. A prominent Dutch men’s fashion retailer specializing in business suits and smart casual wear has successfully leveraged this upward trend. Established in 2001, the retailer quickly built a reputation for style, quality, and convenience.


As they expanded to increase their market share in men’s fashion online, austria mobile phone numbers database they encountered significant challenges related to order fulfillment. They partnered with Kaizen Institute to address these issues and enhance their overall order fulfillment process. toward more business casual attire, the company’s warehouse layout became outdated, leading to inefficiencies and wasted space. Picking online orders was excessively time-consuming due to an unclear flow and cluttered stock, which included hard-to-move outdated items.


Inventory management emerged as a critical challenge. Despite recognizing the need for operational changes, there was considerable hesitation to overhaul the existing setup, mainly due to the significant investments already made and the lack of guaranteed success for the proposed changes. This hesitation complicated efforts to improve efficiency and adapt to evolving market demands. The Approach In response to the operational inefficiencies and to strategically overhaul their warehouse, the company partnered with Kaizen Institute, leveraging our expertise in continuous improvement.