In other words, within this platform, mobile communications will organically complement the existing corporate telephony, and employees will be able to quickly resolve work issues and save money. Having concluded an agreement with the operator, the customer will be able to quickly configure and deploy the most suitable solution for themselves with a variety of additional functionality: from a regular telephone line to an entire call center. The API interface will connect the cloud PBX with other corporate software, such as an accounting system or a CRM system, thereby integrating telephony into business processes even more tightly. For example, when an operator receives a call, the system can load customer data (“card”) from the CRM systems Bitrix24, amoCRM or SoftForSale, record and subsequently analyze the conversation.
The right solutions for business As a virtual germany email list mobile operator, MCN Telecom offers its clients a separate service of corporate mobile communications and three comprehensive solutions: "City number on mobile", "Mobile PBX" and "Mobile communications routing management by region and price". The first solution provides the ability to connect an unlimited number of city (geographical) and mobile numbers, numbers in the "8-800" format and a short internal format to a mobile number. r to make and receive calls on a smartphone to short internal numbers (a call to a short number is made through the "asterisk") and through the application to use all the benefits of a cloud PBX (recording a greeting, voice menu, transfer, hold and forwarding a call, distributing calls in a queue, recording conversations, integration with CRM).
Finally, the subscriber can connect one of the mobile communications routing options: at the minimum call price and by the region of the called number. In the latter case, for an outgoing call, the billing system will automatically select either the most optimal route in terms of cost, or the route through the number of the region where the called device is located. What is the benefit? No matter how widely distributed a company is, calls within the corporate network in Russia will always remain free for its employees, including calls between mobile numbers, from a mobile number to a landline and vice versa. This is important not only for employees on a business trip or working remotely, but also for effective interaction within a single enterprise.