SEE SOFTWARE
Telephony Software
Presentation
Voz.com is a global communications solutions provider for companies of all sizes and sectors. Its service portfolio includes contact center software , IP telephony, CRM and ERP.
With 17 years of experience in the market, Voz.com benefits from an italy whatsapp shopping data important network of partners and distributors, which allows it to offer its services not only nationally, but internationally.
Features
Voz.com's contact center services offering includes features such as:
Call and contact center service , both inbound and outbound .
Telemarketing campaigns.
ACD for:
Route Management,
Incoming DDIs,
groups and schedules,
IVR,
tails.
Monitoring calls in real time.
Advanced bookmarks.
Scripting .
Call recording.
Detailed reports and statistics.
Call recording and listening with unilateral intervention by the agent.
Control of rest time and productivity.
Creating marketing campaigns.
Multi-location extended to as many locations as you have agents.
Dynamic extensions.
Rates
Monthly cost of the cloud contact center between 1 and 20 positions: 29 euros per month, which includes unlimited channels. No call setup fee, plus the cost derived from outgoing calls made.
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