This is also a crucial touchpoint in the overall sales

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This can be done either once the lead becomes somewhat warm or after they sign up for a free trial to the platform. There are tools to help you score leads to determine their likelihood of purchasing, but often the best bet is to follow up to see if they have any questions about the SaaS platform. Providing education and training resources at the beginning is a good way to ensure your lead knows that your team is serious about support.


This can be a powerful method of moving prospects along to the next step in the SaaS sales egypt phone number data process. 4. Upsell Once your customers have shown interest and are using the platform for a couple of months, you’ll want to begin the upsell process. This is where the SaaS service rep gets in touch with a customer to either direct them to pay for a subscription or encourage them to continue to use the service.


process as it gives the SaaS salesperson a chance to upsell to a bigger product package or additional features. While not everyone will go for the larger package, it is encouraging to customers that your firm is reaching out with robust solutions and building a relationship. 5. Dealing with objections In every sales cycle, there are times when your target customer has plenty of objections.