Closeness to citizens

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Prisila405
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Joined: Thu Dec 05, 2024 10:08 am

Closeness to citizens

Post by Prisila405 »

Another similar case, and very important in the current context, is the chatbot that the Ministry of Health enabled to download the COVID-19 vaccination certificate free of charge .

However, this bot, named “Dr. Armando Vacuno,” also serves as a virtual assistant for list of costa rica whatsapp phone numbers citizens to receive all official information about the vaccination process, including the most frequently asked questions about vaccines and their vaccination sites, as well as appointment reminders, whether for the first or second dose.

Finally, it is worth highlighting Boti , a virtual assistant developed by the Argentine Government, specifically for Buenos Aires. It is an AI-powered chatbot designed to answer citizens' questions about services, procedures and events through WhatsApp.

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From these examples, some benefits emerge, such as the following:

People often have difficulty finding out details about topics of public interest, such as procedures, processes or information of interest. By offering an instant messaging channel with which they can interact as if they were a friend or family member, the process is much simpler.

This is a way to reach out to citizens through an app, like WhatsApp, that they are already used to using.
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