How easy is it to get support or contact the company?

[sharminakter]

We suggest you do two main tasks in this step.

Perform product search
Answer the main “why” questions of the product:

Why do people buy from this particular company? (The answer could be anything, price…design).
One way to put yourself in the shoes of a competitor's customer is to become their own customer. At least for a trial period. This way, you will get the most practical information:

What are the features of their product/service.
How much does it cost?
How easy is it to navigate the customer journey – from oman telegram number database discovering the company to becoming a customer.
How does the company handle customer interaction? You can subscribe to the company's newsletter and get a glimpse of its communication style.
How could they improve (and if they show any potential for improvement)?
Finally, write down how you are better than them on each of these points - or simply different; in some markets, all it takes is a tiny tweak to your offering to succeed.

Analyze their marketing strategies
Now it's time to find out how the main competitors have managed to convey the values ​​of their products and the personality of their brand, winning an audience in the process.