Solution: Doubling its store checkout speed with Shopify POS Go

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badsha0025
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Solution: Doubling its store checkout speed with Shopify POS Go

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Polkadog was using the Shopify POS Retail Kit for its stationary checkout. When Shopify unveiled POS Go—which Bill describes as “taking everything you need in a POS and putting it in your hand”—Bill says it was a no-brainer to adopt the technology. “It was what we’d been waiting for,” he says. “We needed to be able to get away from our checkout counter and be on the floor.”

Equipped with POS Go and the interface they were accustomed to, Polkadog’s store staff could get started with mobile transactions right away. “The onboarding process was basically just pushing a button. Everyone was familiar with Shopify’s POS software already, so they were good to go within a few minutes,” Bill says.

The device’s built-in barcode scanner has been useful for quickly checking product germany phone data pricing for shoppers. “We sell about 2,000 different products in our stores and pricing signage isn’t always perfect,” Bill says. “Customers want to know how much they’re paying for something. Being able to scan any item in the store and quickly pull up pricing and other information is huge. It’s way faster than a manual look up.”

With POS Go, Jasmine and her fellow store associates can check customers out from anywhere in the store in just a few taps. “I love being able to associate a customer’s order with their loyalty account, scan products to add them to an order, and accept payments with one device. It’s so simple, and everything I need to properly serve customers is ready when I need it,” she says.

POS Go has helped us double our store checkout speed. It’s intuitive for staff to use, has everything we need to serve and transact built-in, and its battery lasts all day.
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