How Shopify can help

[tasnimsanika7]

According to Moran, brands using Yotpo SMSBump typically see:

66%+ conversion on user-generated content collections from SMS review requests in comparison to email
11%+ conversion on SMS win-back messages targeting inactive customers at the optimal time
Take Bushbalm, for example. The retailer uses SMS marketing to re-engage previous customers. Subscribers receive a “flash sale” notification—a discount code that’s exclusive to people on the list. There’s also a direct link to the product on show, removing friction and making it easier for them to buy.

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Shopify Plus businesses have a range of tools to improve customer retention. That includes:

Shopify Flow. Build custom workflows that re-engage existing customers based on data you already have about them, such as actions they’ve completed or products they’ve bought.
Yotpo. An ecommerce marketing platform that turns first-time customers turkey phone number data into loyal fans. Manage SMS campaigns, run loyalty programs, and personalize email campaigns by pulling data from your Shopify store into Yotpo.
Klaviyo. Build automated email campaigns using sales data. Used by 65,000 Shopify businesses, Klaviyo uses predictive analytics to identify customers most likely to churn—so you can remarket to them before they zone out.
Smile. Create a customer loyalty program with tiered rewards that incentivize existing customers to stick around. You can even integrate other Shopify apps and reward people for leaving reviews, donating to a nonprofit you support, or subscribing to your SMS list.
RAPP. Instantly see your most important customer retention metrics, such as churn rate and CLV, within RAPP’s Shopify dashboard. This single source of truth can help you track whether your strategy is working.
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Retain more customers and increase profitability
If you focus all of your attention on acquiring new customers, you could be fighting a losing battle.

Customer acquisition costs are skyrocketing; existing customers are ditching future purchase

[xylanth]

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