Process Standardization
When did we start to see the bc data europe importance of Process Standardization?
Although we hear about process standardization in various media outlets, it is not new.
Frederick Taylor, between the 19th and 20th centuries, created the theory of scientific management, which demonstrated how the rationalization of production stages would be fundamental for greater gains in any organization.
Years later, Henry Ford applied Taylor's principles to his car manufacturers and initiated what we call the mass production paradigm.
Thus, what we call the “assembly line” emerged, which certainly had a major impact on the industry from then on.
How do we see Process Standardization today?
Certainly the search for standardization is nothing new to anyone.
After all, there is an incessant search for what we call operational excellence, and Process Standardization is a way to achieve it.
This is because when standardizing, processes follow a single path, which reduces the possibility of an error appearing during production, that is, a result outside of what was expected, which in addition to generating more costs, can also lead to customer dissatisfaction.
But, after all, what is Process Standardization?
First, let's remember how a process basically works: there is always an input, a transformation and an output, which is the final product or service.
An interesting analogy is a cake recipe: the starters are the ingredients, while mixing them, putting them in the pan and baking them are the transformation.
Finally, the output is the finished cake. But this is obviously a simple example, with only one operation.
We often encounter processes with several operations. In these cases, it is important to document all of these procedures, stating how they should be carried out, by whom they should be carried out, among other information.
Furthermore, it is important that this material reaches the company's employees.
This way, members of different teams will be able to consult it whenever necessary, and thus carry out the work in the most appropriate way.
Information is essential, as employees need to know what is expected of them within the process, as this is the only way to make improvements and changes.
That's why documentation is important. Here we see what standardization is and its importance, a topic that we will return to throughout the text.
