Consumer rights and an error in the price of goods

Share, analyze, and explore game data with enthusiasts
Post Reply
rumana999
Posts: 11
Joined: Sun Dec 15, 2024 6:39 am

Consumer rights and an error in the price of goods

Post by rumana999 »

You must remember that a consumer who makes a purchase in an online store also has their rights. The key here is to distinguish between the offer and the stages of concluding a sales contract:

Online store offer – displaying a product turkish phone number database with a specific price on a website is usually treated as an invitation to conclude a contract.
Confirmation of order acceptance – the contract for the sale of a product or service is concluded when the store confirms the acceptance of the order. If the customer has received confirmation, they can expect the order to be fulfilled, unless the price was an obvious error.
Consumer rights are therefore limited to situations where:

Image

the error is not obvious, and the high or low price of the product seems credible.
the store does not provide for the possibility of correcting pricing errors in its regulations.
In the event of a dispute, the consumer has the right to contact the Office of Competition and Consumer Protection (UOKiK) to assess whether the store's actions were lawful.
Post Reply