What is the relationship between an ERP and a CRM?

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chandon
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Joined: Tue Dec 17, 2024 4:43 am

What is the relationship between an ERP and a CRM?

Post by chandon »

What is the relationship between an ERP and a CRM ? Many times, when we look for information about a CRM we see it related to the acronym ERP. Therefore, in this article we are going to learn the meaning of ERP and we will see the relationship that exists between an ERP and a CRM.

What is an ERP?
ERP , Enterprise Resource Planning , or what is the same in Spanish, business resource planning systems, are a set of systems that contain company information from databases, which allows the organization to manage and administer all the operations and activities of the different departments. Unlike the CRM system , an ERP is a "Back Office" platform, that is, it does not interact with clients, but is a platform to coordinate the company's internal communication. The Spanish Association of Accounting and Business Administration conducted a study on Integrated Information Systems or ERP from the beginning of their implementation, explaining their characteristics and the investment process of these systems. According to the manufacturer, there are two types of ERP:



Online ERP : Accessible directly from the web
Downloadable ERP : Accessible from an application
crm erp
Open Source ERP
There are different types of ERP depending on their sms gateway japan programming. Some companies offer Open Source ERP so that companies can develop their own functionalities or modify existing ones.

Open Source systems are characterized mainly by three reasons:

Allows access to the code
They are usually free
Its functions can be improved
ERP SoftwareOnline ERP Programs

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Kubbos : It is a web management program for companies to control their billing, sales, purchases, warehouse, etc.
Quartup: Cloud-based ERP application that helps entrepreneurs with their accounting.
Conpas: Focuses on the company's development processes.
ERPNext : Focuses on enterprise control. Offers a 30-day free trial.
Downloadable ERP Programs
Dolibarr : Focused on selling products and services.
OpenERP : Open source enterprise management system. Covers aspects such as accounting and finance.
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