Conflicts that can harm productivity are of two basic types: professional and personal. The latter may be insurmountable from the organization's perspective, but it must be managed carefully so that it does not result in work problems that can spread to other employees and worsen the general climate .
Knowing the existence and nature of the problem
Internal conflicts are fought with leadership, organization, observation and communication. The most important thing is to be aware of the existence of the problem itself , something that can be done through direct information from those affected, from their immediate environment or from the observation of those responsible for the area. Do we have good internal communication mechanisms ?
Furthermore, a drop in productivity may indicate the existence of some kind of silent problem, which could include internal conflicts. Whatever the case, the reaction should be calm, avoiding resorting to confrontation with the parties.
Every story has several sides, so knowing that there is a canadian healthcare and medical email list problem we have to worry about discovering its nature . We can start with a meeting with the protagonists of the conflict, but separately.
We have to give them the opportunity to explain their version of what is happening . If it is based on a professional basis, there is sure to be a solution and it can be a great opportunity to improve the internal mechanisms of the company.
We may be dealing with a problem with task organisation, a communication error (misunderstandings, rumours or lies) or perhaps the poor performance of one person, which the other person considers detrimental. There may be thousands of reasons, but sometimes it would be advisable to conduct interviews with other employees in order to create a more complete picture of the problem .
Calling a face-to-face meeting between employees can be done when there is a professional cause and it can be useful, but only when we have a clear idea of what is happening, after cooling off our nerves in individual meetings and leaving room for reflection and solutions, which may be provided by those involved in individual meetings.
