Notifications
The Best SMS Notification Service: Send Real-Time Alerts
SMS notifications are the heart of business communication. From chinese singapore phone number list sending customer service updates, appointment reminders, order confirmations, event reminders, and marketing campaigns, to billing alerts, SMS notifications play a vital role in your communications strategy.
With an average click-through rate of 20%-35%, and open rates averaging around 95% (compared to email’s 21%), it’s no surprise why more teams prefer SMS as a channel to communicate and engage with their customers.
This guide will walk you through how SMS notification services work, their benefits for your business, and how to find the best SMS notification service for your business.
What is an SMS notification service?
An SMS notification service is a platform that lets you send text messages to your customers instantly. Depending on the customer’s mobile device settings, they’ll receive this SMS text message notification on their cell phone’s messaging app, lock screen, or home screen.
Here’s how it works:
Integrate an SMS API (Application Programming Interface) into your existing systems.
When a trigger event occurs (like a new order or an appointment reminder), the system communicates with the SMS gateway.
