Conversational Ai: Features and Benefits for Businesses

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There is more and more talk about the evolution of contacts and the optimization of the management of leads, prospects and customers through new digital technologies.

This is the context in which a methodology destined to grow rapidly in the coming years fits in: Conversional AI .

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What is Conversational AI?


Conversational AI


Conversational AI (also known as Conversational Artificial Intelligence) is an greece email data area of ​​artificial intelligence that focuses on creating software systems that can communicate with humans using natural language.

On a practical level, this type of system is based on the creation of chatbots, virtual assistants and other AI-based communication tools that allow us to interact with computers through normal conversation that would be used between human beings.

Conversational AI uses technologies such as natural language recognition, language processing, machine learning, and logic to understand syntax and nuance, process user requests, and provide appropriate responses. These systems are increasingly used in a wide range of industries, including customer service, retail, healthcare, education, and more.