Once you select qcs to handle your bc or bb telemarketing services azerbaijan phone number library business needs, we begin our relationship with you. We'll gain an in-depth understanding of your business and what you hope to achieve through telemarketing. We want to know the history of your company and what types of products or services you offer; what interests your customers and what they respond to best. A never-ending commitment to training and quality assurance Training and quality assurance are important to the development of the project.

As Operations Managers, we know that to be successful, you must create a solid training platform that prepares your team for peak performance, and we will work directly with you to ensure this is accomplished. Giving your team the tools to excel and achieve client goals is critical. Training is ongoing, as is quality measurement. Operations Managers also create and utilize quality assurance processes that are appropriate for your company and need to ensure that the agents we represent you are an extension of your team.