Improving Telemarketing Productivity
Posted: Sat Dec 07, 2024 8:40 am
My point is that one could easily use that as a scapegoat and ignore other underlying underlying issues that caused the outcome to fail. Here are my top five “tough questions” to ask when your bb telemarketing sales plan is down, and they have nothing to do with blaming the leads. • Is the sales team good enough? – Everyone wants to believe they have the best sales agent. It's easy to see past this last point, or to try to close your eyes to the possibility that you might not.
Maybe you did. Maybe attrition took its toll and you lost bahamas phone number library some key players and you didn't do a good enough job replacing them appropriately. By the way, if you did lose some key players, why did you lose them in the first place? There are probably a lot of factors at play here, and everyone knows their team best, but it's the hard question that has to be asked, and the easiest question not to ask, because it's probably the hardest thing to correct quickly.
Is the team's supervisor holding the team back? – I feel like I’ve written it a thousand times, but that’s because I believe it with all my heart. A great supervisor can make a great team great. A bad manager can turn a good team into a bad one. I've seen countless sales floors and it usually doesn't take long to tell if a team has a good executive. A good supervisor spends % of their time motivating and coaching. They're not tethered to computers at the end of a row or in a cubicle out of sight of the team.
Maybe you did. Maybe attrition took its toll and you lost bahamas phone number library some key players and you didn't do a good enough job replacing them appropriately. By the way, if you did lose some key players, why did you lose them in the first place? There are probably a lot of factors at play here, and everyone knows their team best, but it's the hard question that has to be asked, and the easiest question not to ask, because it's probably the hardest thing to correct quickly.
Is the team's supervisor holding the team back? – I feel like I’ve written it a thousand times, but that’s because I believe it with all my heart. A great supervisor can make a great team great. A bad manager can turn a good team into a bad one. I've seen countless sales floors and it usually doesn't take long to tell if a team has a good executive. A good supervisor spends % of their time motivating and coaching. They're not tethered to computers at the end of a row or in a cubicle out of sight of the team.