Your bill shows you the maximum power demanded in the last 12 months, information that will be very useful to check how far or close it is to the one you have contracted.
Although you can always contract more power with Naturgy, or lower it if necessary, we are here to help you so that, from the beginning, you are clear about what you need.
Our power optimizer is a list of yemen consumer email tool designed to help you determine what is the most appropriate electrical power for your home or business. Because we want you to achieve the perfect balance between energy consumption and the cost of your bill.
You just need to provide some basic information about the characteristics of your home, the type and number of appliances you have, and your consumption habits regarding those appliances. With this data, our tool will do the calculations and provide you with an estimate of the power you need to contract.
Naturgy's power optimizer is very simple and quick to use, it gives you personalized recommendations and does not commit you to anything. But it does allow you to know how to save on your electricity bill by contracting just the power you need.
Adjusting the contracted power upwards may be necessary when the electrical needs of your home or business exceed the current capacity. For example:
Frequent ICP skips. If the Power Control Switch trips regularly, it means that your energy demand exceeds what you have contracted.
Increase in the number of appliances. If you have purchased new high-power appliances, such as an air conditioner or a dryer, the installation may be overloaded when everything is working. Therefore, it would be advisable to contract more power with Naturgy to avoid ICP jumps.
Changes in your consumption habits. If you have changed your habits and now spend more time at home or need to have more appliances plugged in, it may be necessary to adjust the power.
Renewal of the electrical installation. The time to renew the electrical installation is also the right time to evaluate whether the contracted power is adequate for the new needs or if any changes are necessary.
With Naturgy you can manage it completely online. From the customer area of the website or the app you have access to the "My contracts" section, and within it you will see a section called "Request power change". All you have to do is indicate the adjustment you want to make.
You can also complete the procedure by phone, calling free of charge 900 100 251 and, if you prefer personalized attention, we will be happy to welcome you at any Naturgy Store.
