By 2022 , according to Gartner, 50 % of companies will have invested in human capital management (HCM) solutions with the aim of automating day-to-day administrative tasks associated with HR and promoting higher value-added functions such as , for example, talent management.
Human capital management solutions provide capabilities that help organizations attract, engage, retain and manage their employees.
These solutions support a wide variety of capabilities, including:
Administrative HR functions (AHR or Admin Human Resources ) : updating employee data , payrolls, benefits …
Human Resources Service Management (HRSM ) : customized access to HR policy, procedures, etc.
Talent Management (TM ) : HR selection and recruitment, compensation plans , career planning and succession plans, training, development…
Workforce Management (WFM ) : includes absenteeism management, performance evaluation , management of actual work and overtime, time cards, etc.
Therefore, when HR managers antigua and barbuda email list 19714 contact leads build their own strategy around human capital management solutions, it is important to consider the current state of technology and expectations regarding its evolution.
Technology in Human Capital Management
To analyze the contribution of technology to human capital management, we will rely on the “ Gartner Technology Hype Cycle ” . The Hype Cycle report is published annually and provides a cross-sectional perspective of the trends in the technological industries .
Its latest report shows how the technologies applied to human capital management ( HCM ) solutions are advancing by leaps and bounds , especially everything related to the analysis and prediction of behavior, assisted by advanced technologies such as Artificial Intelligence ( AI) or natural language processing (NLP) .
Share!Start of marked textAccording to Gartner’s “Technology Hype Cycle ” report , technologies applied to human capital management solutions are advancing by leaps and bounds. End of marked text
The user experience (UI) of these HCM solutions is also evolving as solutions such as chatbots and/or virtual assistants emerge and consolidate , as well as advanced voice interfaces, which not only interact vocally with users, but also offer 3D graphic avatars capable of communicating and expressing the emotions of these conversations with great realism.
Furthermore, most of these solutions are expected to reach stabilization and maximum productivity within a period of 2 to 10 years.
For example, Gartner places the potential of the next generation of WFM tools as high, estimating their mass adoption in the next 5-10 years .
How will Artificial Intelligence affect Human Resources ?
Today's world is constantly changing and evolving. Never before in human history has there been such a concentration of technology or so much data generated as there is today. And this trend, far from flattening out, is accelerating.
