In an effort to boost its services and focus on personalized treatment between finance and banking email list companies and customers, the popular communications platform WhatsApp has launched a new tool: WhatsApp Business .
Through its business management functions, this application seeks to enable companies and small businesses to communicate effectively with their customers and transmit information, as well as establish an effective means of internal communication.
WhatsApp Business offers a series of benefits and utilities that will allow you to strengthen communications, increase sales and negotiations, and have greater control through a series of statistics that quantify effectiveness.
Its implementation in businesses seeks to avoid the loss of potential customers, lack of information and misunderstandings .
It is worth learning more about this tool that will help companies manage a large volume of WhatsApp messages, stay up to date and take advantage of everything it offers to the business world.
WhatsApp Business is a free application, compatible with Android and iPhone, developed to facilitate the interaction that companies establish with their customers in a fast, fluid, automated and organized way.
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It works in the same way as WhatsApp Messenger and maintains the same features, but additionally offers the following functions:
Availability of a company profile. This keeps basic company information such as address, email and website visible.
Statistics management. To view the total number of messages sent, and how many of them were delivered and read.
Messaging. To respond quickly to customers, even in an automated way.
Without a doubt, WhatsApp Business is a communication channel with which you can maintain simple, constant and direct communication with the client, and also develop authorized marketing .
So if what you want is to provide 24/7 customer service , offer after-sales service and even distribute advertising campaigns, this is the perfect way to achieve it.
Regarding this application, the ComunicaWeb portal published that experts in the sector indicate that WhatsApp Business will soon become the most used business communication channel .
